New research suggests that up to 70% of the people who can most powerfully grow your brand and sales are not your current customers or “influencers” or promoters who say they intend to recommend you to others. They are also not on your email or social media lists.

Introducing Recommenders

For the first time, you can learn to identify, respectfully engage with, and grow your recommenders™—specific individuals who “get” your distinctive value and quietly go out of their way—with no need for incentive or expectation of personal gain—to recommend you, your products or services to specific individuals they care about. Result for you: New sales. What do recommenders need in return? A genuine thank you.

Welcome to the software that gives you a competitive advantage in today’s recommender-driven world.

Who are Recommenders?

New Research on How Recommenders Impact Brands and Companies

From the earliest days of our global research on recommenders, we forensically studied record-setting business growth attributed to recommenders (directly or indirectly via recommender-specific actions and outcomes) in some of the world’s most admired and rising-star brands. Among the hundreds of companies, brands, and causes whose growth has been driven at key turning points by recommenders include the following.


Starting in 2007, we applied Recommender methodologies to help set records in retail and commercial banking in emerging markets for one of the world's top banks in its most challenging markets. Across the new decade, we applied Recommender methodologies to set records in premium retail stores and advisory practices. Recommenders methodologies have been studied, tested, and applied to set records in the following industries:

Financial Services
Real Estate
Premium Retail
Automotive Sales
Architecture & Design
Professional Services
Travel & Hospitality

How it

After a transaction is made your sales team asks your customer if anyone recommended you to them.

If so, the transaction is recorded with the name and email of the Recommender.

Automatically the Recommender and your customer receive messages thanking them for their business and your Vital Number goes up by one.

The Vital Number is your total number of active Recommenders within the last 90 days.

You can then analyze this data on your Recommender Dashboard where you can see all Recommender history.


Ready to being tracking your Recommenders?



Single Seat

Track unlimited Recommenders

Recommender IQ Scorecard



$39.00/mo per seat

Up to 20 Seats

Track unlimited Recommenders

Recommender IQ Scorecard

Access to All Features

60-day trial

& Benefits

Vital Number

Real-time tracking of your active Recommenders.


See all Recommender Data in one place.

Data Graph

See your trendline of the past 90 days.

Recommender List

See transaction details from all Recommended sales.


Automatically thank your Clients & Recommenders.


See which Recommenders have become inactive.


Assess your Recommender IQ with a quarterly test.


Create a Team for your organization.


Protected data with HTTPS and 128 bit SSL security.


Access to Fast Track learning guides.


Resources for your team to learn, understand, and implement Recommender methods.

Ready to begin tracking your Recommenders?